how to contact virgin media by email

I do have the address I want to block though, on Changes to our Acceptable Use Policy for Virgin Media Mail. Virgin Media email address: enquiries@virginmedia.com. 24-01-2022 Learn more, Have I helped? New around here? There are no guarantees that my advice will work. If you do ever need anything, please pop back and we'll be delighted to assist further. 09:38. If you are uncertain about whether a Virgin Media contact number is chargeable, make sure to check your phone-plan details in advance of calling, or use an alternative contact method where possible. Our correct contact number is:0345 454 1111 for Broadband,TV and Landline customers. Whether you are looking to join, leave, or take out one of the attractive Virgin Media bundles, knowing the best Virgin Media contact methods for your specific query can save a lot of time and effort. 09-07-2022 I go to the upgrade section in "My Virgin Media" and it takes me to this page below, and the chat button has never worked, so I'm assuming your system is totally overloaded, and you don't have enough staff. ?I want to open a new email address not close my Virgin Media account.That being said I really, really have on a few occasions over 18 years.The only relevant part to me in the whole reply was, "The ability to add additional emails has currently been removed, my apologies for any inconvenience this may cause. - edited This complaint form is for Virgin Media Ireland Customers only. How to send a bulk email. Click Mark as Helpful Answer or use Kudos to say thanks, on Thanks for your post and welcome back to the Community. Business Development Executive @ Virgin Media O2 Business. Check out our guide - How to pay my Virgin Media bill, on You can also contact Virgin Media by visiting the contact page on their website. To contact the Virgin Media customer service team for the Virgin Media Broadband, Virgin Media TV and Virgin Media Phone customers you need to text 07533 051 809 for free and they operate between Monday to Friday 7am - 11pm, Saturday to Sunday 8am - 8pm. This is the worse customer service I have ever come across, so if anyone has a direct email for complaints I would appreciate this being shared, on "Virgin Media have recently changed the way you reset the password for a secondary email account. For example, did problems begin when you moved house, or perhaps when you updated your mobile? Firstly, you must provide Virgin Media with a minimum of 30 days notice of your service cancellation. 21:39. All rights reserved. Please accept our apologies for the difficulties you are having, I would like to take a look at this for you and see what I can do to help. Opening hours are: Are you able to set up a BQM for us, leave this running for 48 hours and post the results? The three main Virgin Media Ireland social channels are as follows: Virgin Media's social channels are open between Monday and Friday from 9 am to 9 pm, and Saturday from 9 am to 5 pm. Talk to other friendly customers and members of the Virgin Media team. issue now resolved. and is reached by going into manage other accounts. These forms generally require their users to input a range of basic information such as their name, contact details, address, query type and contact purpose. It looks like you are using an out of date version of your browser - due to enhanced securityrequirements protecting customers, we will no longer support this browser version as of June 2017 and you will need to update it in order to access virginmedia.com website. Contact Virgin Media: Phone, Email & Live Chat - Selectra On Twitter you can find Virgin Media @virginmedia or @virginhelp and post a message where you are likely to get a fairly rapid response. The ability to add additional emails has currently been removed, my apologies for any inconvenience this may cause. If you do need to get in touch, just choose the method that suits you best - by completing a contact form, sending us a message, or giving us a call. I can access the page that indicates the other secondary emails linked to my VM primary account, but like others, have only the option to delete my account. . Customers can also get in touch via Live Chat or by filling out a web form on the complaint section on Virgin Medias website. online chat calling 150 from a Virgin landline or mobile, or 0345 454 1111. In this guide, we have assembled the simplest Virgin Media contact numbers and details for both household and business customers to help you get to where you need to be. New around here? To learn how to contact Virgin Media through their online forums, scroll down! They can look at options outside of the bundle deal for you. Virgin Media Contact Number | How to Get In Touch If you can you will be able to change the password from there. They certainly are! Customer service 0345 454 1111. Well, while not exactly spoiled for choice, household customers have a selection of numbers to call still. Alternatively you can also use your mobile minutes to call without being charged extra. 8 years of multi-channel experience, including UX copy, print media, eCommerce, social. Virgin Media Keeps Disconnecting and Cutting Out On Twitter you can find Virgin Media @virginmedia or @virginhelp and post a message where you are likely to get a fairly rapid response. Can anyone tell me how to set up a new email please. Broadband, TV and phone customers should then press 1, mobile customers should press 2. Once you're on the contact page, select a relevant topic and enter your account details to live chat with a representative. Queen Mlangeni - Marketing Manager - South African Graduates - LinkedIn When you're in a bundle, changing any service within that bundle can cause you to lose any bundle discounts so due to this, you'd need to speak to the team. Create new Email - Virgin Media Community - 5014908 Virgin Media head office uk contact number and email support Sales for broadband, TV and phone. If not, they are charged at the same rate as a standard UK landline number. I received a confirmation email stating my service will end on the 25th of march 2023 but yesterday i received another email with pre contract documents containing a new contract, which i haven't discussed with anybody from virgin media, Is this . If you are uncertain about whether a Virgin Media contact number is chargeable, make sure to check your phone-plan details in advance of calling, or use an alternative contact method where possible. I've been trying to contact Virgin Media for about 3 weeks now. Hi, I recently signed up for virgin media, during the process I was never asked to create an online account and after receiving an email to verify my order, it didn't have an account number or area code. 04-07-2022 Mon-Sat 9am-5pm. Lets take a look at these options now. Complaint Form - Virgin Media As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during Monday to Friday: 8 am - 8 pm, Saturday: 8 am - 6 pm. on Thank you for your post. From May 17th 2022, we have closed the ability for customers to sign-up and create new Virgin Media email accounts. Virgin Media broadband customer service & complaints contacts Sorry, the thinking face was not meant to be sarcastic, apologies if you thought I was. Public Sector Queries. If your mobile is working, you can call 789 free, or if not, call 0345 600 0789 from any other phone. We want to help you get the best out of your life with Virgin Media and our customers can manage all their accounts - for broadband, TV, home phone and mobile - all in one place wherever and whenever you like. Got a question about our services or need a troubleshooting tip? It's pretty clear that Virginmedia want to get out of providing email, and as a quick browse through this forum will show it's already giving problems for many users. Welcome to the community! 06:10. 30-04-2022 im told to log a complaint online- which you cant do as my account is no longer active! Contacting Virgin Media. Obviously someone who is not a VM customer could have a genuine reason for making a complaint, as in your case. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. 26-01-2022 Virgins phone lines are open from 8am to 9pm Monday to Friday, from 8am to 8pm on Saturday and from 8am to 6pm on Sunday. on Complaint Contact Form. I then call again tonight where I am told someone will call me back in ten days! Martin, that's the root of my frustration. 11:59. 10:02 17:34. on Of course, while online account management via My Virgin Media can be useful, sometimes we still need to get in touch directly. Service Operations Manager working in the Supply Chain Team at Virgin Media O2 with past experience as an Executive Resolution Specialist and Assistant Retail Manager with a demonstrated history of working in the telecommunications industry. I thought that there was an option to say whether or not you were a VM customer. You clearly have access to the internet because you have posted here. Virgin Media TV and Phone Digital Spy I want to upgrade the fibre speed and my current contract is due to expire, so it's actually extra business, but I'm now considering moving supplier. human). 04-07-2022 It has to be . Contact Us | Virgin Media In case you didn't realize there was an alternative, the best phone number for Virgin Media customer support is 0845 4541111. GIVE US A CALL. Are there any in particular that are more compatible with VM webmail given that dont allow me to add a new VM email address. - edited If you're not using your own device, read our help on private browsing before you sign in. Report any dodgy requests, emails, or calls to Virgin Media. This is ridiculous! Thank you for reaching out to us here, welcome to the community. on How to Contact Virgin Media. Run tests on your services and kit, check your area for network outages and arrange help or new kit if needed, while staying regularly updated. As with most Irish media and broadband companies, Virgin Media support is available to access over three main social media channels. Early disconnection fees vary and are based on the type of services taken out, their value, and the remaining period of the contract. If you still wish to visit a store, use the handy Virgin Media store locator service on their website to find stores near you, their address, opening hours and contact number. denis . - Ireland | Professional Profile | LinkedIn Virgin Media does not have a contact email, so employ a different method contact them. There are also no upstream or downstream signal level issues coming into your home. Account number. Does it give an error message or is it that the page just does not move on to the next step? When I enter the details into the boxes and click Add I get a message saying auto configuration failed. To confirm, have you been able to try different web browsers? Follow the below steps to save Virgin Media Emails: -. How do I manage my Broadband, TV and Phone services? 04-07-2022 If you need to contact Virgin Media for any reason, there are a couple of methods you can use to reach the provider such as:. From a Virgin mobile or landline: 150. Contact Us - Virgin Plus Virgin has a selection of active social media accounts where customers can get in touch. on It's packed with tips, hints and helpful answers about our products and services. Queen Mlangeni is a Brand and Digital Marketing Strategist who partners with CEOs, executives and sociopreneurs to grow their personal and professional brands. Learn more, Have I helped? 11:54, Thanks for joining me on PM and allowing me to sort this for you , Just to update this thread, this was sorted via a password reset and virus scans being ran . --I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. 27-01-2022 {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/8\/8f\/Contact-Virgin-Media-Step-1.jpg\/v4-460px-Contact-Virgin-Media-Step-1.jpg","bigUrl":"\/images\/thumb\/8\/8f\/Contact-Virgin-Media-Step-1.jpg\/aid10172561-v4-728px-Contact-Virgin-Media-Step-1.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"